Return & Refund Policy – EliteFindsStore

At EliteFindsStore, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.

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Returns

• You may request a return within 10 days of receiving your order.

• To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.

  • In its original packaging.

  • Accompanied by a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

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Non-Returnable Items

Certain items are not eligible for return, including:

• Gift cards

• Sale/clearance items (if stated as final sale)

• Custom or personalized products

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Refunds

• Once your return is received and inspected, we will notify you by email.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping (if applicable) will be deducted from your refund.

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Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [aussieprimegoods@gmail.com].

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Return Shipping

• Customers are responsible for paying their own shipping costs for returning an item (unless the return is due to our error or a defective product).

• If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance.

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Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

📧 [aussieprimegoods@gmail.com]